In Getin Fleet, we always stress professionalism, practicality and utility. We make all efforts to render top-quality services that always leave our clients positively impressed. Doing that, we take care for the clients’ satisfaction. All complaints we receive are processed as a source of information on our operations. They motivate us to develop and increase the quality of our services.


Therefore we value and respect our clients’ opinions. Whenever a nonconformity is found, we are obliged to analyse the matter promptly and carefully in order to undertake appropriate measures and find an effective solution as soon as possible.

We request that you submit your complaints by means of the following complaint processing form or directly to our Consultant. Every submission will be examined and responded to within 24 hours at maximum on weekdays. We will keep you informed about the current status of the complaint processing procedure.